Everything you need to talk to customers on WhatsApp
Broadcast to thousands of customers, post in every WhatsApp group at once, personalize each message, schedule for later, and track delivery in real time.
Official WhatsApp Business API
Connect through the WhatsApp Business Platform from Meta — verified, official, and built to scale.
Verified business profile
Apply for the official green-tick verified badge so customers trust your brand.
Approved template messages
Marketing, utility, authentication, and service templates — submitted to Meta and reused across campaigns.
Interactive messages
Buttons, list menus, quick replies, and rich media for a modern conversation.
Higher messaging tiers
Scale your daily conversation limits as your quality rating grows.
Delivery & status webhooks
Sent, delivered, read, and reply events pushed back to your systems in real time.
Opt-in management
Track consent so you only message customers who chose to hear from you.
Meet WhatsX Engine — the brain behind every message
Every other platform makes you babysit your campaigns. WhatsX Engine doesn't. It paces, retries, recovers from crashes, and runs in the background — so you focus on the message, not the mechanics.
Smart Pacing
Auto 6-second intelligent gap per WhatsApp number — keeps you ban-safe without you thinking about it.
Always-On Background
Close the browser, shut your laptop — sending continues on our servers. Your machine isn't the engine.
Auto-Retry on Failure
Network hiccup or recipient busy? Engine retries up to 3× automatically. Nothing to do manually.
Multi-Number Parallel
5, 10, 15 WhatsApp numbers — each runs its own clock. 5 numbers = 5× the throughput.
Crash-Proof Queue
Server restart, power blip — Engine picks up exactly where it left off. Your campaign is never lost.
Priority Lanes
Transactional messages (OTPs, order confirmations) jump ahead of bulk campaigns. Critical sends stay fast.
Reach every customer at once
Build a customer list, pick a template, and launch. Each recipient gets a personal message — not a one-size-fits-all blast. Track delivery on a recipient-by-recipient timeline.
- Send to your entire customer list or a filtered segment
- Personalize with name, order ID, amount — any field from your customer record
- Per-recipient delivery status — sent, pending, failed
- Pause, resume, or cancel a campaign while it's running
Diwali offer — VIP customers
Post in every WhatsApp group at once
Coaching institutes, NGOs, residential societies, communities — anyone running 10+ groups can push the same announcement to all of them with one click. No more copy-pasting.
- All your existing WhatsApp groups synced automatically
- Pick all groups, or just the ones that matter
- Same template support — variables, images, PDFs, videos
- Schedule for a future date / time
New schedule for next week
Reusable messages with personalisation
Compose text + media templates with placeholders like {{name}} or {{order_id}}. Preview before sending. Reuse a template across campaigns, quick-sends, and integrations.
- Variables filled per recipient from your customer record
- Attach images, PDFs, and videos to the same template
- Shared template library — your whole team uses the same wording
- Preview each customer's message before you hit send
Template editor
order_confirmationBuild the list once, reuse forever
Import customers from CSV or Excel, dedupe by phone, organize with categories and tags. A quota-aware preview shows exactly what fits in your plan before you commit.
- Bulk import with column mapping and dry-run preview
- Tag customers by category — VIP, active, cold
- Search and filter on any field you imported
- Sync from existing WhatsApp groups
Customers · 12,840
Send at exactly the right moment
Queue a broadcast for tomorrow 9 AM, next Monday, or a festival launch. Time-zone aware so customers in different cities still get it at the right local time.
- Pick exact date + time for any broadcast
- Recurring schedules — weekly reports, monthly statements
- Cancel or reschedule before it fires
- Auto-pause if your plan quota is about to exceed
Scheduled this week
All times in IST · Mon 12 — Sun 18 May
Bring your team — one workspace, many hands
Invite teammates with one click. They get a welcome email with their tenant slug and a temporary password. Admins manage billing and settings; Members run campaigns. Plan-aware seat limit prevents surprise overages.
- Email invite — server-generated password, secured by SMTP
- Two roles: Admin (full control + billing) and Member (run-the-show)
- Last-admin protection — workspace can never get locked out
- Reset any member's password from Settings → Users
- Seat counter visible against your plan's max_users cap
Team members
4 of 5 seats · Pro plan
A real REST API — not a sales call
`/ext/v1` is documented, scoped per key, rate-limited, and ready to plug into Tally, Zoho, custom CRMs, payment gateways — anything that can call an API. Bulk-send a thousand statements with one POST.
- REST API at /ext/v1 with JSON in / JSON out
- Scoped API keys (`wxk_…`) — revoke instantly from Settings → API Keys
- Per-key rate limit, per-key sender strategy (Pro+/Business)
- Bulk document send (Business) — sequenced by Engine for safety
- Webhooks: delivery + read receipts pushed to your CRM URL
- Contacts lookup API — query your CRM right from WhatsX
POST /ext/v1/messages
201Know exactly what's working
A live dashboard for sent / failed / pending counts, broken down by campaign, template, and WhatsApp number. Plan-quota burn-down so you know exactly when to upgrade.
- Per-period sent and group-post counters
- Per-campaign deliverability breakdown
- Email alerts at 70 / 90 / 100 % of plan quota
- Export everything to CSV for your reports
Delivery analytics
Last 9 days · all WhatsApp numbers
CA-ready invoices, Razorpay-native checkout
Every subscription generates a GST tax invoice with your HSN/SAC code, GSTIN, and registered address — PDF downloadable. INR pricing, Razorpay-native checkout supporting UPI, Cards, and Netbanking. No USD conversion losses, no Stripe headaches.
- Tax invoices with CGST + SGST split (and IGST for inter-state)
- Your GSTIN, HSN/SAC code, registered address printed on every invoice
- Razorpay UPI / Cards / Netbanking / Wallets
- Promo code + auto-offer engine for limited-time deals
- Plan-aware proration on upgrade, monthly + yearly billing
- All invoices auto-emailed; downloadable PDF from Settings → Billing
WX/2026/004821
Built to keep your number safe and your data yours
Auto rate-limiting per WhatsApp number, daily history retention purge per your plan, per-tenant schema isolation in the database, and a multi-process dispatch queue that recovers from crashes without losing your campaign.
- Per-number throttle floor + ceiling — your number stays healthy
- Tenant-isolated schemas — your data never co-mingles with others
- Crash-safe queue — power blip / restart picks up exactly where it left off
- Configurable history retention (days, or unlimited on Business)
- Daily auto-purge for messages older than retention window
- Pino structured logging — every action is traceable
System health · last 24h
All greenPlug into your existing software
Order confirmed in Tally? Lead created in Zoho? Payment received in your custom dashboard? WhatsX Pro can fire a WhatsApp message the same second — using our REST API.
- Tally, Zoho, Salesforce, custom CRMs
- WooCommerce, Shopify, Razorpay, Cashfree
- Spreadsheets, internal dashboards
- Or anything that can call an API
Smaller details that add up
The things you don't notice until you need them — included from day one.
Your data stays yours
Customer lists, templates, and messages live in your private account — never shared.
Team members & roles
Invite teammates as Admin or Member. Welcome email + password sent automatically.
Scheduled sends
Queue a broadcast for next Monday 9 AM, or for a festive launch. Time-zone aware.
Bulk customer import
CSV / Excel import with column mapping, validation, and quota-impact preview.
Smart audience filters
Filter customers by category, last-message recency, or any custom attribute.
Scoped API keys
Per-key permission scopes & rate limits for integrations. Revoke any key instantly.
Usage alerts
Email notifications at 70%, 90%, and 100% of plan quota — no surprises.
Custom contact fields
Define Employee ID, Roll No, anything — bind to categories, use in templates.
GST tax invoices
PDF invoices with HSN/SAC, your GSTIN, CGST/SGST split — auto-emailed.
Delivery webhooks
Push sent / delivered / read receipts to your CRM the moment they happen.
Schema-per-tenant
Your data lives in a dedicated Postgres schema — never co-mingled with other tenants.
Promo & offer engine
Limited-time codes (LAUNCH20, MONSOON15) and auto-applied banner offers.
A short, honest comparison
What you actually get vs. what's typical — without the marketing fluff.
| Capability | WhatsX Pro | Typical alternative |
|---|---|---|
| Multiple WhatsApp numbers per account | Up to 15 | Usually 1 |
| Group messaging (all groups at once) | Manual copy-paste | |
| Team members included | Built-in roles & invites | Single login only |
| REST API & webhooks | Scoped keys, per-key rate limit | Often add-on / enterprise |
| GST-compliant tax invoices | Manual entry needed | |
| Self-serve sign-up | Sales call required | |
| Pricing currency | INR (Razorpay) | Often USD |
| Support language | Hindi + English | English-only |
| Official WhatsApp Business API | Often unofficial |
See it for yourself
Sign up, connect your WhatsApp, and send a test broadcast in under five minutes.
Talk to sales: +91 97271 99009